Are Your Agents Fee’s Misleading?

As of 27 May 2015, it became a legal requirement under the Consumer Rights Act for all agents to show their fees as VAT inclusive. This measure, I believe has been introduced to once again clamp down on those rogue agents out there who are hiding their fee’s and misleading their landlords.

I get a real bee in my bonnet about lettings agents fee’s. You may have read my previous posts on hidden fee’s, price hiking and unfair fee’s. I’m now on my hobby horse about misleading fee’s.

I think my anger around fee’s stems from a basic human quality of honesty and trust. The way I work and the way I run my business is in a very open, upfront and honest way. I can do this because i’m a small independant. I manage less than 1000 properties and the book stops at me. I don’t have shareholders to please and pay, I don’t have a board to answer to and I do what I do because I’m a landlord, a business owner and an employer. I’m not a tycoon, I’m not a millionaire and I don’t wear a suit.

I have been running Brentwood Lettings for almost 20 years, and I pride myself on the quality ad the value of service my agency offers to our landlords. We don’t, and have never, advertise prices exclusive of VAT, we don’t add commissions to our contractors rates, we don’t double dip fee’s from both the tenant and the landlord and we don’t overstate our costs.

It would be bad practise for me to point fingers directly at my local competition, but I know all of the above are happening on my doorstep, to landlords within my catchment area and they are happening week in week out and have been happening for years.

If I could get all the landlords in Manchester together in one room and have the opportunity to say one thing to them, just one thing, I wouldn’t self promote, I wouldn’t sell, I wouldn’t even tell them who I was, i’d simply ask “Why are you letting your agent rip you off?” and offer them my phone number.


We publish all of our fee’s so nobody is left in the dark and nobody is left wondering about charges.

Click Here to Download our fees for Let Only Services

Click here to Download Our Fees For Property Management



Subscribe to our Investors Circle

* indicates required

Moston Lane, Moston, M40

£ 825 per Month

Cross Lane, Gorton, M18

£ 580 per Month

Clough Road, Moston, M9

£ 200 per Week

Kenyon Lane, Moston, M40

£ 675 per Month

Property Management

We manage properties throughout Manchester for investors all over the world. Contact us to talk about your property


We provide a let only service for those landlords who wish to self manage their properties


We provide a full range of maintenance services, from safety inspections and repairs right up to full refurbishments

Local Property Experts

We know North Manchester like the back of our hands, chat with us for all the latest news and trends in the area

Investor Tips

Being your people on the ground, we find out about the hottest and most lucrative of local investment opportunities first hand.

Advice & Support

We are available to talk about the Local Property Market and your individual properties whenever suits you, book a call with us today